What we do

Your commercial platform in the Middle East and Africa

Take the part you need, for as long as you need it. We support companies assessing a market, companies pursuing new business, and companies already delivering contracts that need more strength on the ground.

Current intelligence on these markets comes from people who work in them.

Reliable market data on the Middle East and Africa is scarce, and across much of Africa published figures are dated or incomplete. We bring current knowledge from our resident teams and partners to your decisions, and then do the work that turns them into contracts and completed projects.

Intelligence & Strategy

The challenge

Decisions made on dated information lead to misallocated budgets, the wrong partners and unforeseen regulatory obstacles.

The ISI solution

Analysis grounded in what buyers are doing now, and an experienced adviser at your planning table, whether you are weighing a new market, reviewing a stalled one or planning to expand from an existing base.

Key capabilities

  • Market and opportunity assessments
  • Buyer, project and procurement mapping
  • Competitive and regulatory analysis
  • Route-to-market and partner strategy
  • Risk assessment and mitigation planning
  • Due diligence on partners, acquisitions and joint ventures

Key capabilities

  • Identification and vetting of buyers, agents, distributors and partners
  • Vendor registration and prequalification
  • Bids and tenders: monitoring, clarifications, preparation and follow-through to award
  • In-market representation and liaison, day to day
  • Government and stakeholder engagement
  • Market visits and meeting programs around regional events
  • Account growth and repeat business

Business Development & Representation

The challenge

Contracts in these markets go to suppliers that buyers know, that are registered with them and that are present when decisions are made.

The ISI solution

Our business development teams find and qualify opportunities, put you in front of buyers and partners, and represent you in the market day to day. We work with companies that are new to a market and with companies that have been there for years and want better results.

Execution & Operations

The challenge

Delivering a contract requires a local presence to manage the work, the customer relationship and payment. Problems managed from a distance become delays and unpaid invoices.

The ISI solution

Our resident teams drive the work on the ground. We provide technical and project staff, manage local procurement, logistics and subcontractors, and stay with the contract through acceptance and payment. We also step in on contracts that are already under way and need help.

Key capabilities

  • Technical and project staffing
  • Local procurement and supplier qualification
  • Import approvals, customs and logistics
  • Local subcontractors and workforce
  • Coordination with the customer, site teams and authorities
  • Invoicing, payment collection and contract issues

The ISI Commercial Platform

Everything you need in the market, from day one

When you engage ISI, our full platform in the region is available to you, whether or not you use all of it. At its core are the people who develop and deliver your business. Around them is the practical support that lets your team work in the market from the first visit.

Business development teamsSpecialists who find opportunities, manage buyer relationships and pursue bids and tenders on your behalf.
Technical and project staffEngineers and project personnel for site work, commissioning, maintenance and delivery.
Market intelligenceCurrent knowledge of buyers, projects and procurement from people working in the market.
Network and partnersVetted partners and professional networks built over decades, and introductions to the right people.

Supported on the ground by

Airport meet and assistOffice and meeting spaceLocal support staff and administrationInterpretation and translationGround transport and security adviceBusiness visa invitation supportCompany registration and set-upLocal recruitment

How we work together

Each engagement is built around what you need, from a single question about a market to a team working alongside yours for years. Every engagement combines a monthly or project fee with a success-linked element, so our goals are aligned with yours.

It's easy to lose focus in the Middle East & Africa. There is so much noise, so many RFPs that will never get funded. ISI navigated that, keeping us focused, and keeping the sales funnel moving.

CEO · Power Industry Consultants

SLG Petrochemical Ltd, established 1986

Parts and equipment supply

Supply through our partner SLG Petrochemical

For the supply of spare parts and equipment into the region, ISI works with its partner SLG Petrochemical, a UK supplier of energy and industrial equipment established in 1986.

Website coming soon

Tell us what you need.

We will review your situation and suggest where we can help.

Talk to a market lead →